+44 (0) 1274 288 270Email:
SBS Support are here to help between 08:00 – 23:00 (UK) Monday to Friday.
Latest e-flow Release Notes
Find out about the latest new features.
Quick Start Guides For Approvers
Quick guides for e-flow users on completing approvals.
e-flow Learning Guides
Browse our rich library of training material and quick start guides.
Frequently Asked Questions
Get quick answers to all your questions.
General Data Protection Regulation (GDPR)
As of 25 May 2018, European data protection legislation will be updated for the first time in 20 years. The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to harmonize data protection laws across Europe, regardless of where that data is processed.You can rest assured that Sun Branding Solutions is committed to GDPR compliance. We are also committed to helping our customers comply with the GDPR by providing stringent privacy and security protections that are built into our master service agreements.
What we're doing...
Sun Branding Solutions Commitments to GDPR
We have verified that our application, Sunrise, has all of the necessary functionality for compliance with the GDPR. We are actively establishing user’s consent to share their profile details with user users and withholding that information when consent is not given. The method we use for deletion and retention of data is acceptable for use under the GDPR. This verifies to our customers they are using software that is going to keep them compliant when May 25th, 2018 comes around.
Any data that a customer and its users put into our systems will only be processed in accordance with the customer’s instructions, as described in our current master service agreements, terms and conditions, as well as our GDPR-updated data processing agreements.
Organisation Administrators and SBS Support can delete user profile data, at any time during the term of the agreement. We are always working to enhance the robustness of the data export capabilities in Sunrise. SBS store data backups for two weeks before the backups are replaced fully and any old data is removed.
You can make a erasure or processing restriction request by CLICKING HERE
Data Protection Co-ordinator
The SBS Data Protection Co-ordinator is: Martin Hawkins
Any questions can be directed to him regarding data protection concerns.
Making a Data Subject Access Request
You can make a Data Subject Access Request (DSAR) by CLICKING HERE
Standards & Certifications
Our customers expect independent verification of security, privacy, and compliance controls. The Sun Digital team undergo several independent third-party audits on a regular basis to provide this assurance:
ISO27001 AccreditedSBS has been independently audited, and meets the requirements for BS EN ISO 27001:2013 registration.
Data Protection RegistrationSBS is registered with the Information Comissioner’s Office (ICO). This means we are contractually committed to delivering our services in compliance with the Data Protection Act (DPA).
Registration Number: Z9466390
Penetration TestingWe commission regular independent penetration testing of our infrastructure, to ensure we keep our system free from vulnerabilities. With many high profile customers in the financial sector, we recognise the need for tight security at a very technical level.
- e-flow launches new & improved approval tool - 27th September 2021
- LG2-35: Reviewing Assets in the Online Approval Tool (OAT)
- Learning Pack 9 - Content
- Learning Pack 8 - Organisation Administration
- Learning Pack 7 - Activity Template Admins
- Learning Pack 6 - User Administration
- Learning Pack 5 - Assets & Libraries
- Learning Pack 4 - Activity Management
- Learning Pack 3 - Completing Work
- Learning Pack 2 - Getting Started, Navigation and Search
- Learning Pack 1 - Overview of learning guides based from your security level
- Kingfisher Brexit Project
- GDPR FAQ (General Data Protection Regulations)
- How do I contact SBS Support & the e-flow Helpdesk?