LG2-71: Using the Consult Contacts Feature

Responsible assignees while in the Online Approval Tool may request a consultation with any user(s) of their organisation or any linked organisation which shares their users publicly. 

Click the Summary button drop down list and select Consult Contacts

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Pick the Contact(s) to be consulted and enter a message

Choose what should happen when the consultants have completed their review and then click OK

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Once selected, the consulted user will receive a task notification to provide consultation on the asset approval. The user may add annotations, attachments and threaded discussions to the artwork approval, but will not be requested to provide an approval verdict.

The approval step can continue while the consultation task is in progress. The responsible assignee may be notified by email when the consultation has been completed.   

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